We started at the front desk. Now we fix what slows it down.

Koordinato comes from years spent inside hotel operations: front-desk shifts, OTA pressure, Monday-morning reports. We now use that experience to remove the manual and repetitive work that absorbs hours every day.

Gianluca Cioni

Co-founder · Software development · Hotel operations experience · Process analysis and workflow prioritization

Giovanni Gallo

Co-founder · Backend connections and release reliability

What each of us brings

Gianluca

Hotel operations experience, process priorities, real front-desk frictions.

Giovanni

System connections, backend, release reliability.

The story behind Koordinato

2012–2014

Receptionist — Hotel XX Settembre Rome

2015–2022

Receptionist and Concierge — Hotel Savoy Rome

Since 2022

Software development; now also operational integration and automation for hotels

Direct contact, clear responsibility

You speak directly with Gianluca or Giovanni. We handle the assessment, integration, and release ourselves.

If you want to see whether we can help

Tell us one real workflow, or start with the after-hours request assessment.

Tell us one workflow Calculate recoverable revenue