Start from one real direct request.

Tell us about the case that absorbs the most work: repetitive questions, quotes, after-hours requests, complex emails, or specific needs. We will understand what can be handled, what can be prepared, and when fallback to the team is needed.

Italian hotels onlyAgreed scope before we startHuman-in-the-loop when needed

Message us on WhatsApp +39 391 112 4769

Talk about one real request

A few details are enough. We use them to understand what can be handled, what can be prepared, and what should stay with the team.

Example of a useful first message

"We receive emails with multiple requests and quotes that stall when reservations are closed. We want to understand what can be handled and what should stay with the team."

Gianluca or Giovanni reply directly with a first view of the realistic scope.

Who you'll be talking to

Gianluca or Giovanni reply directly. The first goal is finding the right scope, not forcing a canned presentation.

We work only with Italian hospitality properties.

Location

Via Pier Ludovico Occhini 13, 00139 Roma (RM)

VAT / P.IVA

18294761004

Contact

hello@koordinato.com +39 391 112 4769

Want to understand how to start?

The How to start page explains the Direct Request Diagnosis from €490, credited toward the final price if you proceed with first-flow implementation, and how the first intelligent flow is defined.

How to start

How the first conversation works

Before

Bring one real request: a complex email, a quote, an after-hours case, or a repetitive pattern.

During

We work out what Koordinato can handle, what it can prepare, and what it should pass to the team.

After

If it makes sense, we define the first intelligent flow, the fallback rules, and which systems matter now.

What the first conversation covers

Understand which request type absorbs the most time or value each week
Understand what Koordinato can handle and what it should only prepare
Define where the team, approval, or fallback must always remain in place

Start from one real request

A concrete case is the fastest way to understand scope, value, and sensitive points.

Start from what the team repeats

If reservations or reception keep repeating the same replies or quote work, that is often the right first flow.

Start from an after-hours or complex case

After hours, multi-intent emails, and specific needs are often the best candidates for the first flow.

What to include in your first message

Channel, request type, and the point where friction appears are enough.

Which channel the request arrives from
Which request type repeats or matters most
Where confirmation, approval, or human fallback is still needed