How to start with Koordinato
We start from one real flow: where it enters, what context it needs, what can be handled, what requires a draft, and where the team must step in. In most hotels, the most concrete first case is direct requests, quotes, and follow-ups.
First Operational Flow Diagnosis
from €490
We analyze one concrete operational flow. In most hotels we start with direct requests because the value is most visible there: reservations, unconfirmed quotes, missed follow-ups, remaining availability, and points where reception or reservations must step in. By the end, you know what Koordinato can handle directly, what it can prepare as a draft, and what must stay with the team. If you proceed with first-flow implementation, the €490 is credited toward the final price.
Recommended first flow
We usually start from email or forms because that is the easiest flow to verify. We are not mapping the whole hotel: we are defining the first concrete case to bring under control.
Real examples reviewed
- Direct reservation requests via email or forms
- Unconfirmed quotes
- Missed follow-ups
- Remaining availability and cases to bring back
Proposal to implement the first flow
If the scope holds, we propose the first flow to implement. If it does not, we say so clearly and do not force the project.
- Cases to handle, draft, or leave to the team
- Initial rules for reply, draft, follow-up, and team involvement
- Data and systems needed to start
First Operational Flow
It is the first operational flow we usually bring under control. In most hotels we start from direct requests, quotes, and follow-ups because that is where the value is most visible and the first case is easiest to verify.
Talk about the first operational flowType of request
Repetitive questions, quotes, unconfirmed requests, multi-part requests, or follow-up.
Systems to connect
PMS, channel manager, booking engine, email, WhatsApp, or no initial integration.
Level of autonomy
Reply inside approved rules, draft for approval, or only a summary for the team.
Human review and exceptions
What happens when the request is ambiguous, sensitive, or outside the rules.
Useful guides
Two guides worth reading before you start
If you are deciding which first flow to start from, these pages help show where the operational work concentrates.
Do you have a real case to start from?
Send us an example: an email, a WhatsApp message, an unconfirmed quote request, or a recurring follow-up. We will tell you what can be handled, prepared, or passed to the team.