How we remove manual work without changing how the hotel operates

Hotels already have a real process living across PMS, inboxes, internal notes, operating habits, and external contacts. We automate that flow on top of the systems already in use, one workflow at a time, with fixed scope, staged rollout, and no PMS replacement. The first measurable point today is exposed revenue from after-hours requests; the same method applies to other operational handoffs.

Scope and rollout

Fixed scope before we start, not an open-ended project

Every engagement starts with defined scope, agreed inclusions and exclusions, timeline, and release criteria. First we see how the team actually works; then we turn that process into a concrete, controlled piece of work. No mandatory software subscription — but structured post-launch coverage is available and recommended.

Compatibility and current process verified in the first call

We look at systems, manual handoffs, suppliers, notes, and approvals before proposing anything.

Staged rollout, fallback, and manual steps allowed

The workflow does not need to be 100% automated. We define what should be automated, what stays manual, and how to return to a safe state if needed.

Where we intervene

Your existing PMS and channel manager

We work on top of the systems already in place. We read real status and write where needed without asking you to change software.

Inbox, WhatsApp, internal notes, and tasks

Guest requests, handovers, and cross-team pass-offs get coordinated inside a workflow instead of staying in people's heads.

Suppliers and operating channels already used by the hotel

When a supplier has no API, we assess how to stay on the channels already used today with clear tasks, confirmations, and fallback.

We start from the hotel’s real process, not from a generic demo. Compatibility and scope are verified in the first call.

Three ways to start — chosen by how many workflows and how much operational risk are really involved

Single Fix

For one small, bounded step inside a broader workflow: scheduled report, simple handoff, or low-risk notification.

Hybrid: from €1,500 + €190/mo Base Coverage — lower upfront with ongoing monitoring
Buyout: from €2,500 — fixed scope, you own the result
Typical scope: 1–2 systems or one clearly bounded manual handoff
Good for: testing the approach on one tight problem before an end-to-end workflow

Full Workflow

For one real operational workflow on top of existing systems — for example a pre-arrival request that activates notes, tasks, external contacts, confirmations, and a final reply.

Hybrid default: from €4,900 + €490/mo Extended Coverage — structured coverage after go-live
Buyout: from €7,900 — fixed scope, no ongoing commitment
Includes: a current-state process map, one priority workflow built around how the hotel actually works, staged go-live with fallback, and stabilization
Extended Coverage covers: monitoring, incident response, capped monthly improvements, and structured exception handling

Operational Layer

For hotels with several connected frictions that want to coordinate multiple workflows, more departments, and a broader operational surface.

Setup: from €9,900 — maps and builds multiple workflows
Ongoing: from €990/mo (Full Coverage) — broader coverage, monthly improvement cadence
Includes: multiple workflows, stronger monitoring, exception handling, and regular operational reviews
For teams ready to treat automation as continuous operational coverage

What we do not ask you to change

We work only with hotels

We focus exclusively on operational integration and workflow automation for independent Italian hotels.

We do not replace your process or PMS

We do not ask the hotel to adapt to generic software. We automate the process already in place, on top of the tools you already use.

We do not take undefined projects

If a request has no clear problem and scope, we stop and define it before starting.

Already know the workflow?

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