Tell us one workflow that is slowing your hotel down

This is not a generic intro call. We use it to understand where manual work is building up across the real process, manual handoffs, systems, suppliers, and fallback.

Italian hotels onlyDirect founder repliesFixed scope before work starts

Message us on WhatsApp +39 391 112 4769

Describe one workflow that is slowing the team down

Tell us what happens today and where coordination breaks: for example transfer, restaurant, PMS notes, internal tasks, amenities, and the final reply.

Example of a useful first message

"One pre-arrival message makes us handle airport transfer, a restaurant booking attempt, a quiet room, champagne in the room, a PMS note, and a final confirmation. Today we move between email, phone, PMS, and a handover sheet."

Gianluca or Giovanni reply directly — usually within 24 business hours.

Who you'll be talking to

Gianluca or Giovanni replies directly. If we are not the right fit, we tell you straight away.

We work only with Italian hotels. If we are not the right fit, we tell you straight away.

Location

Via Pier Ludovico Occhini 13, 00139 Roma (RM)

VAT / P.IVA

18294761004

Contact

hello@koordinato.com +39 391 112 4769

How the first conversation works

Before

Think of one recurring workflow or one guest request that activates several actions.

During

We map triggers, people, systems, suppliers, approvals, and feasibility.

After

If it makes sense, you receive a written proposal with scope, fixed price, testing, and fallback.

What the first call covers

Understand which recurring workflow absorbs the most coordination each week
Check which systems, internal notes, and suppliers it touches today
See what can be automated now and where approval or manual fallback should stay in place

Start from one guest request

Describe a concrete case: transfer, restaurant, room setup, amenity, PMS note, final confirmation.

Start from the workflow

If you already know where the team gets stuck, we can map handoffs, systems, suppliers, and rework.

Start from the systems

If you already know the tools involved, we can quickly see where integration is needed and where better coordination is enough.

What to include in your first message

Keep it short. Trigger, systems, people involved, and where manual confirmations remain are enough.

What request or task starts the workflow
Which people, systems, or suppliers it touches
Where approvals, confirmations, or manual fallback still happen