Tell us one workflow that is slowing your hotel down
This is not a generic intro call. We use it to understand where manual work is building up across the real process, manual handoffs, systems, suppliers, and fallback.
Want to start with an operational diagnostic?
A paid first step to review booking, guest requests, response times, and internal handoffs before designing automations.
Describe one workflow that is slowing the team down
Tell us what happens today and where coordination breaks: for example transfer, restaurant, PMS notes, internal tasks, amenities, and the final reply.
Example of a useful first message
"One pre-arrival message makes us handle airport transfer, a restaurant booking attempt, a quiet room, champagne in the room, a PMS note, and a final confirmation. Today we move between email, phone, PMS, and a handover sheet."
Gianluca or Giovanni reply directly — usually within 24 business hours.
Who you'll be talking to
Gianluca or Giovanni replies directly. If we are not the right fit, we tell you straight away.
We work only with Italian hotels. If we are not the right fit, we tell you straight away.
Location
VAT / P.IVA
How the first conversation works
Before
Think of one recurring workflow or one guest request that activates several actions.
During
We map triggers, people, systems, suppliers, approvals, and feasibility.
After
If it makes sense, you receive a written proposal with scope, fixed price, testing, and fallback.
What the first call covers
- Understand which recurring workflow absorbs the most coordination each week
- Check which systems, internal notes, and suppliers it touches today
- See what can be automated now and where approval or manual fallback should stay in place
Start from one guest request
Describe a concrete case: transfer, restaurant, room setup, amenity, PMS note, final confirmation.
Start from the workflow
If you already know where the team gets stuck, we can map handoffs, systems, suppliers, and rework.
Start from the systems
If you already know the tools involved, we can quickly see where integration is needed and where better coordination is enough.
What to include in your first message
Keep it short. Trigger, systems, people involved, and where manual confirmations remain are enough.
- What request or task starts the workflow
- Which people, systems, or suppliers it touches
- Where approvals, confirmations, or manual fallback still happen